President Bill Farah of Americon
"The Buck Stops Here"
Bill Farah is the founder and president of Americon. He is also one of the most knowledgeable and respected consultants for the design of control rooms, call centers and emergency operation centers in the country. He will be sharing his knowledge on subjects related to this website. If you have questions or would like to comment about anything you read in his blogs, Bill fields your responses at