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Emergency Operation Centers

The Spllt-level Controversy
Do you know what an EOC is?

An emergency operations center (EOC) is a central command and control facility responsible for carrying out disaster management strategies during an emergency incident. At the Federal, state and local level, it is tasked with creating and ensuring the continuity of operation among all of the agencies that are affected by the incident.

On the federal, state and military level, you will find that EOCs are in large rooms with a large number of decision makers. On the small county, municipality and city level, an EOC may a conference room that converts easily into a war room. An EOC is responsible for strategic direction and operational decisions and does not normally directly control field operation, instead leaving tactical decisions to lower commands. The common functions of EOCs is to collect, gather and analyze data; make decisions that protect life and property, maintain continuity of the organization, within the scope of applicable laws; and disseminate those decisions to all concerned agencies.

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Whether an act of terror or more likely a weather event, you will see EOCs manned by representatives of a number of agencies who collaborate on the cause and effect issues that bring them together during an incident. You may see a number of clusters in an EOC but the people sitting together will never be all from a single agency.

Americon has an expertise in creating the tools needed in both large and small emergency operations centers. Our “Communicator” workstations are a collaborative tool that gives line of sight communication between responders for large or small rooms alike. Americon, as a nationally-recognized audiovisual integrator also manufactures and supplies it’s self-contained “Visionmaster” video walls that displays information about the incident and can also act as a bridge between EOCs using video conferencing.

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